Uber has become one of the most popular service apps and is looking to expand its service offering on the app. It has been adding options such as the possibility of booking tickets for flights, trains and buses from one place. Thanks to this technique, the company has been shaping itself and taking shape as a superapp. It has also managed to evolve into a space of comprehensive solutions for the user.
Although it took a long time and was problematic to develop new options in the app at the beginning, little by little this taxi service business will have a wide range of possibilities. On the other hand, the company says that its new service aims to provide a perfect door-to-door experience.
To make this proposition work seamlessly, the company plans to integrate its software with airlines, intercity train and bus operators, as well as car rental companies.
In which countries will it be mainly integrated?
The integration will be tested first in the UK, which is one of Uber's strongest markets outside the US. This is where the new approach will be tested before being rolled out more widely in other international markets.
The company hopes that these new transportation additions will serve as an impetus for more customers to use its extensive network of drivers to travel between transit centers. This will also increase the amount of commissions earned on bookings.
Uber will be visionary in integrating the airline sector
Long before the coronavirus hit, Uber was making about 15% of trips to airports, so the company hopes that integrating both flight booking and ticketing will drive these higher-margin trips. This is a clear growth strategy and one that will be very important for the transportation market.
It is currently unclear to what extent this service will seek to compete with other online travel booking platforms. However, this company intends to introduce many new features with which to diversify its business model worldwide. It is a fact that Uber has represented a great business in many countries. In fact, many entrepreneurs in the transportation sector have expressed that this company has been the best thing that has happened to this sector after two years of pandemic.
Consider integrating many options
This business seeks to collaborate with other platforms and thus offer a much broader service. Not only taxi service, but also delivery, logistics and more. Below we will mention some of these modern and useful options:
Voice orders
In case you didn't know, voice ordering is now possible thanks to the Google Assistant integration in Uber Eats. This option will make it possible to ask your phone to order a meal from a restaurant on Uber Eats. The feature will be launched globally in the summer, but for now only in English.
Uber Travel
This is a new feature that allows users to book trips to wherever they want. That is, it will be easy for customers to get to each part of their itinerary more quickly by synchronizing with their Google account and taking advantage of the fact that upcoming trips are recorded in their app. By simply connecting the Gmail account, the taxi will do the rest and the customer can then organize their trips with hotel, flight and restaurant reservations. This new option was created so that customers can have everything in one place and have a stress-free travel experience.
The best thing about this is that customers will earn 10% in Uber Cash, since for every trip they book with Uber Travel, they will get benefits. With Uber Travel, users will also be able to book car rentals or buy train or bus tickets. It is worth noting that it is already available in the US and plans to arrive in Europe next summer.
Look for your business to evolve in the same way that Uber does
Users are looking for companies that make their lives easier, and your company is probably looking to offer the same thing. Rather than being a taxi service company, you want to offer much more than that. You want your business to be able to book party buses, regular buses, passenger vans for events, travel buses, as well as the possibility of making taxi rides, airplane rides, and much more.
May your company make things easier for customers this year. May they be able to do a lot by simply entering information with details of the type of service they are looking for. If your business benefits customers as well as driver partners, you will gradually be able to gain the popularity that Uber has achieved. Always keep in mind that the success of this company has been based on the constant integration of technology into its services. In addition to innovation in its development.
