Multichannel Bookings for Transportation Companies

Your customers can book however it’s most convenient for them — through your app, website, or WhatsApp — and every request lands in the same dashboard. Your team works from one place instead of switching between different screens.

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One Place to Operate, Multiple Ways to Book

Every channel feeds into the same operation: all trips appear in one list, with the same customer details and pricing. No copying data between systems, and no checking three different inboxes just to see what’s still pending.

    • Bookings from the passenger app, your website widget, and WhatsApp, all managed from the same dashboard.
    • WhatsApp bot that provides quotes and creates the ride right within the conversation.
    • Create a booking in seconds from the dashboard, with customer details filled in automatically.
    • Unified passenger history: every channel updates the same customer profile.
    • Instant and scheduled bookings, all in the same flow.
Admin Panel ToolRides

How many bookings are you losing between WhatsApp, phone calls, and email?

When every channel lives in a different app, something always gets missed during peak hours. Bringing all requests into a single dashboard means nothing depends on someone remembering to check a particular screen.

  • Log phone bookings directly in the dashboard, with the customer’s details already filled in.
  • Handle WhatsApp conversations directly from the dashboard inbox.
  • View each passenger’s trip history, no matter which channel they used to book.
  • Dispatch, assign, and reschedule rides manually or automatically.

A WhatsApp bot that actually takes bookings

It’s not an automated message telling customers to wait for an operator. The bot finds the address, calculates the fare using your rates, registers new customers, and creates the ride—all within the same conversation. If the request falls outside your service area, it lets the customer know right away.

    • Address search directly within the conversation.
    • Fare quote before the booking is confirmed.
    • New customer registration without leaving WhatsApp.
    • Create the ride and check its status from the conversation.
    • Step-by-step flow configurable from the dashboard.

Open new booking channels without creating more work

Adding WhatsApp or your website as booking channels doesn’t mean adding more screens for someone to monitor: everything flows into the same operation.

Mobile Apps
Mobile applications for passengers and drivers on Android and iOS platforms.
Admin Panel

Manage bookings, drivers, clients, and operations from a single location.

GPS Tracking

Monitor vehicles and services in real time.

Custom Fare Management

Configure business rules, corporate agreements, and custom fares.

Integrated Chat
Communication channel for passengers and drivers without requiring a phone number.
Ratings and Comments
Passengers and drivers can rate each other at the end of the trip and leave a comment.
Payment Options
Manage cash, credit/debit card, and digital wallet payment options.
Operational Reports
Analyze the productivity, revenue, and performance of your operation.

Have questions? We have the answers.

It is not just for taxis. ToolRides is a flexible ERP platform that adapts to employee transportation, urban courier, corporate agreements, courier, and other operations. You can define service types, fares, rules, and settings according to your business model.
Our infrastructure is cloud-based and scales automatically according to your operational demand. We use robust servers, active monitoring, and 24/7 availability to ensure stability, speed, and data security, without you having to worry about the technical side.
Yes. From your logo and colors to fare structures, zones, service types, notifications, and operational workflows, everything is customizable. We can even publish your white-label apps on the Android and iOS stores under your account.
Yes. The bot connects to your company’s WhatsApp Business number, so your customers can keep messaging the contact they already know. Conversations are available in the dashboard inbox, allowing your team to step in whenever needed.
Yes. It finds the address, calculates the fare based on your configured rates, and shows the price to the customer before creating the booking. The reservation only enters the dashboard once the customer confirms it, just like any other booking.
It includes complete setup, training for your operations team, and technical support during deployment. We also migrate your data if you are switching from another system.
We offer modular plans based on your company’s size and needs. Implementation has a one-time cost, followed by a monthly subscription based on the number of trips, drivers, or type of use. View our packages here: https://www.toolrides.com/es/precios.
Yes. We provide 24/7 technical support in the event of service outages, as well as online training for your team during office hours. We want you to adopt the platform successfully and without friction.

Do you need personalized assistance?

Get started with ToolRides and scale your company by automating processes.  Become the next market leader.

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