• Wednesday, april 8, 2026
• 6

There are two ways to set up surge pricing and apply it to your rate plans.

1. From the "Rate Plans" section

In the Maintenance > Settings > Pricing > Rate Plans module, you can edit the rate plan and set "Surge pricing" there.

In this section, you can set the time range during which surge pricing kicks in. You can also choose whether every requested service is charged a percentage (%) or a fixed amount for all of them. This is applied at the moment a service is requested.

2. From the "Surge Pricing" section

In the Maintenance > Settings > Pricing > Surge Pricing module, you'll find another way to add a surge pricing window. Here you can configure it globally (for all branches) rather than individually.

When we click "New," the following window opens, where we have to fill in, just like in Rate Plans, the time range during which we want it to kick in and whether we want it to be a fixed amount or a percentage (%).

Keep in mind that if you set up surge pricing from "Rate Plans" and from the "Surge Pricing" section at the same time, the system will give priority to the time range set in "Rate Plans."