Web Panel

Getting Started

• General Settings
• Customize your company information
• Create branches and assign rate tables by service type and company
• Setting up a distance-based fare (price per KM)
• Tolls (Tags): Setting Up Zones and Pricing
• Setting up zone-based pricing
• Setting up service types
• Trip grouping settings
• Configure your time settings in the panel

Drivers and Vehicles

• Web Panel: Registering Drivers and Vehicles
• Web Panel: Approving Drivers and Vehicles
• Web panel: trip self-assignment for drivers
• Forms: Additional fields for Drivers and Vehicles
• Web Panel: Set up connection shifts for drivers
• Driver Forms: Document Expiration
• Cancel a Trip from the Driver App When the Customer Is a No-Show
• Adding extra charges when finishing a trip
• Web Panel: Changing vehicle images
• Guide to auto-assignment in the web panel

Passenger Users

• User-Defined Saved Locations
• Creating Customer Users from the Web Panel

Operations (Dispatcher, Trip Monitoring)

• Request a trip from the Web Panel
• Monitor Rides in Progress (Active Services)
• Service history
• Creating System Operators and/or Administrators
• Enabling Stop Contacts
• Service review
• SOS Alerts (panic button)
• Bulk notifications
• Icon List for the Web Panel
• Tracking option for connected drivers

Reports

• Revenue Summary report
• Service or Trip History Report
• Activity report

Finance

• Digital Wallet: Top-Ups and Deductions for Drivers and Riders
• Referrals: benefits for users and drivers
• Driver settlement process (driver payouts)
• Promo code guide
• Create fleets and add workers
• Contact Us Section in the Passenger and Driver Apps

Settings

• Create access profiles and assign them
• Locations: creating predefined locations
• Customizing terms and conditions for users and drivers
• Hide the fare from passengers and drivers

Predefined Messages

• Preset Messages for When a Driver Cancels a Trip

Automated Alerts

Module to configure automated alerts for users, drivers and administrators.

• Setting up SOS Alerts
• Alert operators and/or drivers when a wallet is topped up
• Alerts for service changes

Pricing

• Corporate Rate
• Driver Commissions - Percentage / Fixed Amount / Custom

Trip History

• Activity - Status Change

Forms

• Forms - Company
• Forms - Corporate Service