Support / Customer App / Wallet

Wallet - Passenger

  • Tuesday, june 9, 2026
  • 6

What is the wallet? The in-app wallet is a virtual wallet that passengers can top up with real money. Its purpose is to let passengers use that balance as a payment method when requesting a ride.    


Enabling the wallet for a passenger


From the web panel, under Maintenance > Settings > User, you have the option to enable or disable the wallet in the app. 




Automatic top-up: To top up automatically, the passenger needs to go to Menu > Payment and tap the + symbol.



Next, you need to add a card as a payment method.



The driver will need to fill in all the fields to add their card. (The card details are protected by the payment gateway you choose.)



Once the top-up is made, it will be approved automatically and will appear in the wallet.


Finally, when you request a ride, you'll need to turn on the wallet option so that rides are charged to your balance.



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