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Learn
Why you can't view services from all branches at once
If you've created several branches and enabled them on your account (for example, an admin account), you can review services branch by branch by selecting each one in the corresponding section at the top right.
In this case, you can review one branch's services at a time. If you want to review the services of all branches at once, you'd need to disable all branches in your admin account's settings.
This way, you'll have "All" enabled in the branches section.
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Troubleshooting
- Drivers aren't receiving alerts
- The map won't load in the dispatcher and apps
- Errors when importing services
- Service type not available at that time
- Driver doesn't qualify for ride assignment
- No metrics showing on the dashboard
- Why you can't view services from all branches at once
- How the date filter works
- Promo code can't be used